DeskMoz ‑24x7 Live Chat Agents

5• 2 reviews

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents.

Developed by Activant Solutions Pvt Ltd

Information Pricing Reviews2

About this app

Launched

2019-04-03

Screenshots

1 / 7

Banner for DeskMoz's 24x7 Managed Live Chat Agents Service.

Managed Live Chat Agents Who Answer Your Customers' Sales & Support Questions in Real-Time 24x7!

DeskMoz deploys a team of fully custom-trained shared & dedicated Live Chat Agents on your store. We answer your customers' sales & support questions in real-time 24x7 over live chat, e-mail & social media. Our staff of 200+ highly experienced Live Chat Agents is our full-time in-house team & holds expertise in awe-inspiring e-commerce customer support. We manage your store's CMS & backend too, to handle those chats which require order tracking, modification, replacement, refund, etc.

Key Features

24x7 Fully Managed In-house Team of Professional E-Commerce Live Chat Agents
Incredible Omnichannel Customer Support on Live Chat, Email & Social Media
Chat Agents' Complete Custom Training & Deployment in Just 48-72 Hours
FRT & ART = >35 Seconds & Industry's Best CSAT, SLA, CES & NPS
Free Highly Customizable Live Chat Software & Setup

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the DeskMoz ‑24x7 Live Chat Agents Shopify app.

Category Positions

Ranking of DeskMoz ‑24x7 Live Chat Agents in best match categories of the Shopify App Store

Name	Position	Page

Chat	372 / 760 118	16 5
Helpdesk	83 / 177 30	4 1

Insight

AI-driven summary of DeskMoz ‑24x7 Live Chat Agents category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 118 to reach #372.

Featured category

Chat

2 categories analyzed

Position

#372

118

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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Everything your brand needs. In one intelligent platform.