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Help Scout
4.618 reviews

The all-in-one customer support platform for growing companies

Developed by Help Scout

Help Scout Pricing

Free all

Not available

Pricing Options

Free trial

Pricing Options

Free plan (Limited Features)

Pricing Plans

Monthly plansYearly plans

Free

Free
  • Up to 100 contacts and 5 users per month
  • 1 Inbox
  • 1 Docs site
  • 10 Saved replies
  • 10 Tags
  • 1 Embeddable support hub
  • Basic reporting

Standard

15-day free trial

$30/month
  • Per user pricing
  • Multiple Inboxes and Docs sites
  • Multiple knowledge bases
  • Basic workflows
  • Unlimited tags and saved replies
  • Basic AI Inbox assistant

Plus

15-day free trial

$54/month
  • Per user pricing
  • All Standard features and...
  • Advanced workflows
  • Advanced AI Inbox assistant
  • Round robin routing
  • Salesforce, Jira, and HubSpot
  • Internal teams
  • Group conversations by company

Pro

15-day free trial

$90/month
  • Everything in Plus and...
  • Unlimited workflows
  • Multiple routing types
  • SSO/SAML
  • HIPAA compliance
  • Up to 50 light users
  • Dedicated onboarding specialist
  • Strategic account manager
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Contact Us

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with us

Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.