Social Intents AI Live Chat

5• 1 reviews

Live Chat & AI Chatbots with human handoff to Teams and Slack

Developed by Social Intents

Information Pricing Reviews1

About this app

Launched

2014-05-12

Screenshots

1 / 6

Live Chat with visitors from Microsoft Teams

Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

Key Features

Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
ChatGPT API Integration. Escalate any chat from ChatGPT to human agents.
Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex.
Auto-Translate chats between your visitor and agent language.
Customize your chat logo, colors, text, and language for your business.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Social Intents AI Live Chat Shopify app.

Category Positions

Ranking of Social Intents AI Live Chat in best match categories of the Shopify App Store

Name	Position	Page

Chat	339 / 781 43	15 1
Helpdesk	80 / 187 7	4

Insight

AI-driven summary of Social Intents AI Live Chat category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 43 to reach #339.

Featured category

Chat

2 categories analyzed

Position

#339

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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