✨ Shopify App Market Report Q2 2026 is LIVE! Uncover hidden niches, algorithm shifts, and growth trends.
Logo
App Icon

OpenDesk

5• 2 reviews

Smarter support that keeps customers coming back

Developed by OpenStore

About this app

Launched

2024-11-04

Categories

Helpdesk

Developer

OpenStore

Privacy policy

View policy

Screenshots

1 / 4
OpenDesk Hero

Smarter support that keeps customers coming back

Purchase options

Key Features

  • All your inboxes in one place - sorted, labeled, and prioritized
  • Respond faster with auto-drafts and auto ticket categorization
  • Train OpenDesk how to respond like you and automate tickets with confidence
  • Pinpoint and fix root causes of issues that lead to unhappy customers
  • Make data-informed decisions to optimize your support and business
Insights & Metrics
Pinned0/3
Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the OpenDesk Shopify app.

Category Positions
Ranking of OpenDesk in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
42 / 101
2
Insight
AI-driven summary of OpenDesk category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk holding to reach #42.

Featured category

Helpdesk

1 category analyzed

Position

#42

Stable

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

Best alternatives to OpenDesk

Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

4.7(1278)
Free plan available. Free trial available.

Help shoppers instantly with live chat and AI-powered support.

Gorgias: AI, Helpdesk & Chat

Gorgias: AI, Helpdesk & Chat

4.2(657)
From $10/month. Free trial available.

Instantly resolve support inquiries and grow your business.

Jotform AI Chatbot ‑ Live Chat

Jotform AI Chatbot ‑ Live Chat

3.8(31)
Free plan available

Improve customer support with AI livechat and boost your sales

Commslayer: AI Helpdesk & Chat

Commslayer: AI Helpdesk & Chat

4.9(192)
Free plan available. Free trial available.

Helpdesk & chat by the ex-Lifetimely founders

Redo

Redo

5(669)
Free plan available

Everything your brand needs. In one intelligent platform.

OpenDesk FAQs

No. OpenDesk pricing starts at N/A. For more details about OpenDesk pricing, check here.