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Jotform AI Chatbot & Live Chat

4.725 reviews

Improve customer service with an AI chatbot and 24/7 live chat

Developed by Jotform Inc.

About this app

Launched

2025-04-16

Categories

Developer

Jotform Inc.

Privacy policy

View policy

App Overview

Jotform AI Chatbot & Live Chat is an innovative Shopify app designed to deliver round-the-clock customer support through AI-powered chatbots and live chat integration. It streamlines inquiries about orders, shipping, products, and FAQs with instant, accurate responses, enhancing efficiency and satisfaction. The app integrates seamlessly with Shopify, keeping product and order details updated without the need for coding. With features like smart automation, personalized assistance, voice call support, and custom workflows that connect with tools like Google Calendar and Slack, Jotform AI Chatbot & Live Chat helps businesses provide exceptional customer service while saving time and improving operations.

Screenshots

1 / 5
Auto-trained with your store's data

AI chatbot & live chat to improve customer service efficiency and conversion

Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

Key Features

  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated — no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
Related Category
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Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Jotform AI Chatbot & Live Chat Shopify app.

Category Positions
Ranking of Jotform AI Chatbot & Live Chat in best match categories of the Shopify App Store
NamePositionPage
Chat
36 / 529
3
2
Helpdesk
7 / 122
1
1
Popular Category Positions
Ranking of Jotform AI Chatbot & Live Chat in the most popular categories of the Shopify App Store.
NamePositionPage
Chat
36 / 529
3
2
Helpdesk
7 / 122
1
1
Category Positional Changes

No data

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Category Popular Positional Changes

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Jotform AI Chatbot & Live Chat FAQs

Yes! Try Jotform AI Chatbot & Live Chat free plan. For more details about Jotform AI Chatbot & Live Chat pricing, check here.

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