Logo
App Icon

Jotform AI Chatbot ‑ Live Chat

4.330 reviews
644

Improve customer service with an AI chatbot and 24/7 live chat

Developed by Jotform Inc.

About this app

Launched

2025-04-16

Categories

Developer

Jotform Inc.

Privacy policy

View policy

App Overview

Jotform AI Chatbot & Live Chat is an innovative Shopify app designed to deliver round-the-clock customer support through AI-powered chatbots and live chat integration. It streamlines inquiries about orders, shipping, products, and FAQs with instant, accurate responses, enhancing efficiency and satisfaction. The app integrates seamlessly with Shopify, keeping product and order details updated without the need for coding. With features like smart automation, personalized assistance, voice call support, and custom workflows that connect with tools like Google Calendar and Slack, Jotform AI Chatbot & Live Chat helps businesses provide exceptional customer service while saving time and improving operations.

Screenshots

1 / 5
Auto-trained with your store's data

Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.

Key Features

  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Your customers can communicate with you via WhatsApp, Instagram, and Messenger.
Insights & Metrics
New features
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Jotform AI Chatbot ‑ Live Chat Shopify app.

Category Positions
Ranking of Jotform AI Chatbot ‑ Live Chat in best match categories of the Shopify App Store
NamePositionPage
Chat
31 / 608
2
Helpdesk
6 / 145
1
Popular Category Positions
Ranking of Jotform AI Chatbot ‑ Live Chat in the most popular categories of the Shopify App Store.
NamePositionPage
Chat
31 / 608
2
Helpdesk
6 / 145
1
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Best alternatives to Jotform AI Chatbot ‑ Live Chat

Free plan available. Free trial available.

Boost customer support with livechat by AI chat bot and FAQs

Based in Canada

Shopify Inbox

Shopify Inbox

4.7(5292)
Free

Connect with shoppers and drive sales with chat

Based in Canada

Free plan available. Free trial available.

Automate 24/7 customer support. AI handles live chat & FAQs

Based in Canada

Free plan available. Free trial available.

Offer instant support with chatbot and live chat interactions.

Based in Canada

Jotform AI Chatbot ‑ Live Chat FAQs

Yes! Try Jotform AI Chatbot ‑ Live Chat free plan. For more details about Jotform AI Chatbot ‑ Live Chat pricing, check here.

image-contact-us
Contact Us

Get in Touch
with us

Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.

Subscribe to get ournewest updates

Actionable updates on top apps, market shifts, and step-by-step guides for merchants and developers.

I'm a Shopify app developer

Send me the latest app trends, benchmarks, and market insights.

I'm a merchant

Share app insights and examples that help me run my store better.

You can unsubscribe anytime. We never share your email.

Collaborating app insights