Jotform AI Chatbot ‑ Live Chat

3.8• 31 reviews

656

Improve customer support with AI livechat and boost your sales

Developed by Jotform Inc.

Information Pricing Reviews31

About this app

Launched

2025-04-16

App Overview

Jotform AI Chatbot & Live Chat is an innovative Shopify app designed to deliver round-the-clock customer support through AI-powered chatbots and live chat integration. It streamlines inquiries about orders, shipping, products, and FAQs with instant, accurate responses, enhancing efficiency and satisfaction. The app integrates seamlessly with Shopify, keeping product and order details updated without the need for coding. With features like smart automation, personalized assistance, voice call support, and custom workflows that connect with tools like Google Calendar and Slack, Jotform AI Chatbot & Live Chat helps businesses provide exceptional customer service while saving time and improving operations.

Screenshots

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Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.

Key Features

AI chatbots provide real-time, personalized assistance on products and policies.
Shopify integration keeps product and order details updated no coding needed.
Smart automation handles inquiries, guides purchases, and recommends products.
Provide customer support over chat and voice calls with human-like AI responses.
Your customers can communicate with you via WhatsApp, Instagram, and Messenger.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Jotform AI Chatbot ‑ Live Chat Shopify app.

Category Positions

Ranking of Jotform AI Chatbot ‑ Live Chat in best match categories of the Shopify App Store

Name	Position	Page

Chat	37 / 768 11	2
Helpdesk	7 / 183 1	1

Insight

AI-driven summary of Jotform AI Chatbot ‑ Live Chat category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat slipping by 11 to reach #37.

Featured category

Chat

2 categories analyzed

Position

#37

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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Jotform AI Chatbot ‑ Live Chat FAQs

Yes! Try Jotform AI Chatbot ‑ Live Chat free plan. For more details about Jotform AI Chatbot ‑ Live Chat pricing, check here.

Jotform AI Chatbot ‑ Live Chat