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Repli Desk

00 reviews

Customer support to help efficiency and empathy

Developed by Repli Ai

About this app

Launched

2025-03-10

Developer

Repli Ai

Privacy policy

View policy

Screenshots

1 / 4
Repli Desk showing an email with an customer support reply

Repli Desk: helpdesk for email, Instagram, Facebook, and live chat.

Repli Desk is your advanced helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comments), and live chat from one dashboard. Key features include: - Ticket management Automations Reporting (tickets, response times, CSAT, and more) Ticket tagging Templated responses Chat widget Simplify support with Repli Desk today!

Key Features

  • Ticket management
  • Automations
  • Reporting (tickets, response times, CSAT, and more)
  • Chat Widget
Insights & Metrics
Pinned0/3
Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Repli Desk Shopify app.

Category Positions
Ranking of Repli Desk in best match categories of the Shopify App Store
NamePositionPage
Abandoned cart
221 / 314
2
10
Helpdesk
119 / 201
8
5
Insight
AI-driven summary of Repli Desk category positioning

Market fluctuations observed across 2 mid-tier categories, with Helpdesk slipping by 8 to reach #119.

Featured category

Helpdesk

2 categories analyzed

Position

#119

8

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Repli Desk FAQs

No. Repli Desk pricing starts at N/A. For more details about Repli Desk pricing, check here.