App Overview
SaleSmartly is a customer chat solution designed to help Shopify store owners manage customer service efficiently while boosting business operations. By connecting with popular social media platforms like Facebook, Instagram, WhatsApp, and more, SaleSmartly provides a centralized platform for handling multi-channel chats. Its automation features enable instant responses, reducing wait times from hours to seconds. The app also supports team collaboration through shared chats, enhancing efficiency among support teams. Additionally, it offers customer segmentation, tracking, and analysis tools, along with robust data insights to help you monitor key performance metrics.
Screenshots
Aggregate your omnichannel chat sessions with one interface that lets you quickly serve your custome
SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote business efficiency. SaleSmartly connects to the world's mainstream social media channels, such as Facebook, Instagram, WhatsApp, Line, Telegram, etc., to realize chat automation and intelligence, improve employee efficiency and customer satisfaction. SaleSmartly can also provide web chat plugins that support cross-media and multi-account aggregation.
Key Features
- Omnichannel communication: All your multi-channel messages, in one place.
- Automation: Customer support in seconds instead of hours.
- Team collaboration: Shared chat allows teams to collaborate efficiently.
- Customer relationship management: Easily segment, track, and analyze customers.
- Data analysis: Stay on top of key support metrics and trends.
SaleSmartly：Omnichannel chat FAQs
Yes! Try SaleSmartly：Omnichannel chat free plan. For more details about SaleSmartly：Omnichannel chat pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.