App Overview
Cavalry is an advanced AI customer experience (CX) agent tailored for e-commerce platforms like Shopify. Designed to handle complex customer interactions autonomously, Cavalry resolves issues in real-time, reducing the need for human intervention. It seamlessly integrates with your existing tech stack and mirrors your brand’s tone, policies, and style guides to ensure consistent and personalized service. With fast onboarding and the ability to scale effortlessly, Cavalry tackles a wide range of tasks, including tracking updates, delivery assistance, returns/exchanges, and customer appeasements, all without frustrating escalations. By keeping customers satisfied and driving repeat purchases, Cavalry helps reduce costs and boost your bottom line while maintaining high service standards.
Screenshots

Next generation AI agent designed to not only talk, but also think and act like a human
Cavalry AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases. It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel. Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.
Key Features
- Cavalry solves complex issues in real-time, adapting and saving human effort.
- Cavalry’s voice aligns with your policies, brand personality, and style guides.
- Fast onboarding delivers impact without weeks of building complex workflows.
- Cavalry scales AI agents to fully resolve issues with no frustrating escalations
- Tracking, delivery assistance, returns/exchanges, appeasements & more
Cavalry FAQs

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
