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One AI-powered inbox for all customer messages. Respond faster using your store's context.
Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business.
Key Features
- All customer messages from email, Slack, and social channels appear in one place
- Generate personalized response drafts instantly with optional auto-send
- Action items mentioned in messages become tasks automatically
Best alternatives to Aiva: AI Inbox Assistant
Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Commslayer: AI Helpdesk & Chat
Helpdesk & chat by the ex-Lifetimely founders
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Aiva: AI Inbox Assistant FAQs
No. Aiva: AI Inbox Assistant pricing starts at $35. For more details about Aiva: AI Inbox Assistant pricing, check here.

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