Screenshots
1 / 5
Full fledged omni-channel support solution with order management, tracking and status updates.
OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect channels such as Email, Sms, WhatsApp, Instagram etc. and manage conversations with your customer from one platform. Integrate chat widget with Shopify native features and make the process of providing updates and tracking info much simpler.
Key Features
- Order management actions - Refund, Return, Fulfill and Cancel orders easily.
- Order status updates to customers via omni channel conversations.
- Order tracking and status checks for customers using the chat widget.
- Refer products and discounts directly from the chat.
- Shipping tracking via chat widget.
Best alternatives to OneHash Chat
Tidio ‑ Live Chat & AI Chatbot
4.7(1278)
Free plan available. Free trial available.
Help shoppers instantly with live chat and AI-powered support.
Gorgias: AI, Helpdesk & Chat
4.2(657)
From $10/month. Free trial available.
Instantly resolve support inquiries and grow your business.
Commslayer: AI Helpdesk & Chat
4.9(194)
Free plan available. Free trial available.
Helpdesk & chat by the ex-Lifetimely founders
Chatty AI Chatbot & Live Chat
4.9(1806)
Free plan available. Free trial available.
Sell more: AI chat, livechat, inbox, help center & WhatsApp
∞ Facebook & Instagram Shop AI
4.9(220)
Free plan available. Free trial available.
Sync products to Instagram Direct & Facebook sell with Chat AI