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Savena ‑ AI Chat & Support

00 reviews

AI-powered live chat and support inbox for your store

Developed by Savena

About this app

Launched

2026-05-27

Categories

Developer

Savena

Privacy policy

View policy

Screenshots

1 / 4
AI customer support dashboard with automated chat for Shopify

AI customer support agent that handles orders, refunds, returns, and product questions automatically

Draft orders, all order history, order edits

Key Features

  • Resolves order-status questions automatically using your live Shopify data
  • Handles email, chat widget, WhatsApp, and Instagram DMs in one inbox
  • Searches your catalog to answer questions and recommend products
  • Escalates refund/complaint conversations to a human
  • Live in under 5 minutes
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Savena ‑ AI Chat & Support Shopify app.

Category Positions
Ranking of Savena ‑ AI Chat & Support in best match categories of the Shopify App Store
NamePositionPage
Chat
366 / 834
357
16
15
Helpdesk
95 / 201
72
4
3
Insight
AI-driven summary of Savena ‑ AI Chat & Support category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 357 to reach #366.

Featured category

Chat

2 categories analyzed

Position

#366

357

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Savena ‑ AI Chat & Support FAQs

No. Savena ‑ AI Chat & Support pricing starts at N/A. For more details about Savena ‑ AI Chat & Support pricing, check here.