App Overview
"Live Chat by Combidesk is a Shopify app designed to enhance customer interaction through live chat. It simplifies communication, improves the shopping experience, and helps increase conversions. The app offers automatic installation, fills in customer details during chats, and displays products from the shopper's basket on your dashboard."
Pros
- Enhanced customer interactions: Enables real-time and personalized communication, improving customer satisfaction.
- Boosted conversion rates: Helps answer customer queries and address objections, increasing the likelihood of purchases.
- Increased sales opportunities: Allows businesses to proactively interact with potential customers, identify their needs, and offer tailored solutions.
- Analytics and insights: Provides valuable data on customer behavior, website traffic, and sales performance, helping businesses optimize their strategies.
Cons
- Buggy: consistent technical issues rendering the app unreliable.
- Complex setup: lengthy and confusing installation process requiring multiple accounts across multiple services.
- Lack of transparency: unclear billing structure and multiple parties involved in support and billing, leading to confusion and potential scams.
- Limited support: ineffective customer support and lack of clear documentation.
Screenshots
This app is chat software for your webshop with which your customers can ask you questions.
This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.
Key Features
- Automatic installation of the chat module in your Shopify webshop.
- During the chat automatic completion of customer information in the chat module.
- Current products in the shopping basket are shown in the chat dashboard.
Live Chat by Combidesk FAQs
No. Live Chat by Combidesk pricing starts at $8. For more details about Live Chat by Combidesk pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.