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Chatbase

4.818 reviews

AI chatbot for 24/7 support and personalized engagement

Developed by Chatbase.co Inc.

About this app

Launched

2026-01-07

Categories

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Chatbase: Automate your customer support

Chatbase is a platform for building AI Agents for Customer Support & Sales for your store

Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more.

Key Features

  • 24/7 Availability: Ensure continuous support for customer inquiries anytime
  • Search for Products: Help customers quickly find products within your store
  • Personalized Recommendations: Deliver tailored product suggestions based on data
  • Instant Order Tracking: Keep customers updated on their Shopify purchases
  • Seamless Integration: Easily integrate with your store for a smooth setup
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Chatbase Shopify app.

Category Positions
Ranking of Chatbase in best match categories of the Shopify App Store
NamePositionPage
Chat
45 / 768
28
2
2
Helpdesk
9 / 183
8
1
Insight
AI-driven summary of Chatbase category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 28 to reach #45.

Featured category

Chat

2 categories analyzed

Position

#45

28

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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Chatbase FAQs

Yes! Try Chatbase free plan. For more details about Chatbase pricing, check here.