4.6• 329 reviews
Improve customer service with Helpcenter ticketing & AI FAQs
Developed by Shark Byte, Inc
SB: Helpdesk, Live Chat & FAQs Pricing
Free all
Not available
Pricing Options
Free trial
Pricing Options
Free plan (Limited Features)
Pricing Plans
Monthly plansYearly plans
Free
Free to install
- Helpdesk: 10 tickets/month
- Limited FAQs (customizable) & templates
- Custom CSS
- Widget with FAQs, order tracking
- Unlimited product-specific tabs
- 1 active live chat at a time
- 1 chatbot
- 5 FAQ articles
Basic
3-day free trial
$5.99/month
- Helpdesk: 50 tickets/month
- Everything in Free, plus:
- Unlimited FAQs (integrated with OpenAI)
- Multilingual FAQs (up to 3)
- Premium templates
- Unlimited shared tabs
- Unlimited chatbots
- Unlimited support agents
Standard
3-day free trial
$19.99/month
- Helpdesk: 300 tickets/month
- Everything in Basic, plus:
- FAQ translations (up to 5)
- Overall & per agent performance report
Advanced
3-day free trial
$49.99/month
- Helpdesk: 1000 tickets/month
- Everything in Standard, plus:
- Unlimited FAQ translations
- Prioritized support
- Overall & per agent performance report
Contact Us
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.