Massively Live Chat & Chatbots

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Omnichannel Live Chat & AI-Powered Chatbots by Massively

Developed by Massively Developer

About this app

Launched

2024-04-02

Screenshots

1 / 6

Live Chat enables seamless handover to real agents when required

Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Key Features

Live Chat to seamlessly connect customers to agents when required.
Generative AI-Powered Smart Answers which can automate your business’s FAQs.
Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
Flow Builder allows businesses to build a custom bot or use pre-built templates.
Shopify order lookup allows our bots to check order status and self-serve.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Massively Live Chat & Chatbots Shopify app.

Category Positions

Ranking of Massively Live Chat & Chatbots in best match categories of the Shopify App Store

Name	Position	Page

Chat	493 / 838 128	21 5
Helpdesk	128 / 201 44	6 2

Insight

AI-driven summary of Massively Live Chat & Chatbots category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat slipping by 128 to reach #493.

Featured category

Chat

2 categories analyzed

Position

#493

128

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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No data

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