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Automate customer support with AI. Respond and Act to emails & chats instantly.
SupportPilot AI transforms your customer support with intelligent automation. Connect your Gmail inbox and let AI handle common inquiries like order tracking, refund requests, and product questions - all while respecting your store's policies. The app classifies emails, generates responses using smart playbooks, indexes your store content as a knowledge base, and provides a live chat widget for real-time assistance. Multi-language support included.
Key Features
- AI Email Responses - Automatically draft replies based on your policies
- Smart Playbooks - Create rules for refunds, tracking, cancellations
- Knowledge Base - Index your policies, product info and support email history
- Knowledge Base - Index your FAQ, policies, and product info
- Order Context - AI sees order details to give accurate answers
Best alternatives to SupportPilot AI
SupportPilot AI FAQs
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