5.0Top-right quadrant
125 apps tracked, compared by rating, reviews and momentum
Enhance Customer Experience with Top Shopify Support Apps Providing excellent customer support is key to building trust and driving sales. The Support - Other category features powerful apps that help Shopify merchants streamline customer interactions, automate responses, and improve overall service quality. Whether you’re managing inquiries, handling returns, or integrating with support channels, these apps offer the tools to optimize your customer support experience. - Centralize customer support with multi-channel communication tools. - Automate responses with AI chatbots and self-service help centers. - Manage returns, refunds, and order inquiries efficiently. - Track customer interactions and history with CRM integrations. - Offer multilingual support for international customers. Boost customer satisfaction and streamline your support operations with the best Support apps for Shopify. Start exploring today and take your customer service to the next level!
Total apps
125
+4 this month
Avg. rating (Jul 2026)
4.4
+0.06 vs Jun
Competing for "AI" Keyword
41 apps
High competition
26,600+
Shopify apps tracked
844,700+
Reviews analyzed
166
Categories covered
< 24h
Data freshness
100%
Shopify native data
Best for your use case
Q2 2026 awardsOne app per evaluation lens, awarded from review and momentum data. Click a badge to see it full size.
Showing 1-24 of 125
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Add customizable FAQ or product FAQs with AI JSON-LD schema!
Pros
Cons
$0-$79/mo
Add trust badges, offers, and custom UI to boost conversion
Free
Unknown
$0-$279/mo
Build a jobs board and accept job applications from your store
$0-$25/mo
AI phone agent answers calls 24/7. No coding necessary.
$39-$349/mo
Wizybot CRM & AI Chatbot
4.6142 reviews
Streamline customer support and sales with AI automation
Pros
$69.99-$150/mo
DigitalGenius
00 reviews1 rank
Automatically resolve your customer service requests using AI.
Free
Login as Customer: Support
3.913 reviews
Log into any customer account to provide real-time support
$0-$39/mo
Yuma AI
57 reviews
24/7 AI-powered customer support automation
$850-$1200/mo
Zendesk AI Agent By Adelante
52 reviews
24/7 AI Agent For Your Zendesk - Done For You
$99-$800/mo
Recustomer
00 reviews
Automate returns, exchanges, cancels, trials & tracking
Free
UserLoop AI Surveys & Popups
520 reviews6 rank
Collect feedback via popups, email and checkout surveys
$0-$99/mo
Let customers cancel order or reorder easily
Pros
$7/mo
Adminlog ‑ Audit Trail
00 reviews
Track all your store activities, admin tools to improve work.
Pros
Cons
$9.99-$99.99/mo
Manage availability, deposits, contracts, and rental assets.
$0-$29/mo
Rosie: AI Phone Support Agent
53 reviews
Unknown
$49-$299/mo
Turns support inquiries autonomously into paying customers.
$0-$249/mo
CS ‑ Business Email
51 reviews
Stop using Gmail — get [email protected] in minutes
$0-$4.18/mo
Product Save & Sync
2.92 reviews
Clone products between your stores - metafields intact
$0-$19/mo
Ringly ‑ AI Phone Support
4.63 reviews
AI handles order status, returns, and product questions.
$349-$799/mo
おみせコネクト（LINE連携）
31 reviews12 rank
顧客データを活用したLINEメッセージ配信。LINE連携に必要な機能をすべて搭載。このアプリ1つだけで簡単に開始できます。
Free
Cavalry AI Customer Support
57 reviews
Autonomous AI CX agent that resolves customer support tickets
Free
LunaChat AI ChatBot
4.828 reviews
Automate your live chat support with human-like AI
Pros
Cons
$7.99-$129/mo
Onepilot AI
00 reviews
Onepilot AI automates customer support with accurate workflows
Free
Similar categories
Letsmetrix Grid®
Satisfaction x MomentumEvery app in this category placed against the others on two independent axes - Satisfaction (how happy merchants are) and Momentum (how fast it is growing).
How to read it: further right = happier customers, higher up = growing faster, bigger bubble = more reviews. Green / blue = a Leader / High Performer badge on the app's own page; amber Contender and grey Niche come from where the app sits on this chart. Blue ring = Built for Shopify.
Leaderstrong and growingHigh Performerstrong but slowingContendergrowing, quality catching upNicheniche or quietBuilt for Shopify
Shaded zones = the strong corner of the Satisfaction x Momentum map, the top 25% of each axis. Leader / High Performer bubbles are the app's real badge from its own page; Contender and Niche come from its position here.98 quiet apps not shown - no reviews for months.
Top 10 by Letsmetrix Score
| App | Badge | Satisfaction 0-100 | Momentum 0-100 | Letsmetrix Score geo. mean, 0-100 | Reviews total | New 30d reviews | Trend 90d rating | 8-wk reviews/wk |
|---|---|---|---|---|---|---|---|---|
| Leader | 97.8 | 38.1 | 41.7 | 82 | 0 | 0 | ||
| High Performer | 96.1 | 38 | 24.2 | 36 | 0 | 0 | ||
| - | 88 | 38.4 | 18.1 | 142 | 0 | 0.10 | ||
| - | 96.3 | 25.8 | 17.1 | 39 | 0 | 0 | ||
| - | 94.5 | 35.3 | 14.8 | 20 | 0 | 0 | ||
| High PerformerRising Star | 93.4 | 99.4 | 14.1 | 17 | 14 | - | ||
| - | 93.1 | 25.8 | 13.4 | 29 | 0 | 0 | ||
| - | 99.7 | 25.8 | 13.4 | 28 | 0 | 1.00 | ||
| Rising Star | 92.9 | 36.3 | 8.8 | 11 | 0 | 0 | ||
| - | 91.7 | 25.8 | 6.7 | 13 | 0 | 0 |
How the Letsmetrix Grid is scored
Satisfactionreflects review quality - ratings adjusted for confidence, so a handful of five-star reviews can't buy the top of the axis, combined with each app's recent rating trajectory.
Momentumreflects growth only. Total review volume is not part of it, and Built for Shopify appears as a ring rather than added points.
Bubble sizeshows total reviews and never feeds either axis - the best app isn't simply the biggest.
The Letsmetrix Scorefavours apps that are strong on both axes over those with a single extreme, then weights the result by how many reviews back it up - so a handful of reviews can't reach the top on rank alone.
Apps are positioned relative to others in their category, and badges are smoothed over time - they reflect a sustained position, not a single week's movement.
Learn More About Shopify Support - Other Apps
What a merchant needs to know before choosing a Shopify support app, drawn from data on 125 apps in this catch-all group.
Why Shopify Stores Need a Support - Other App
This group holds support tools that fall outside chat, FAQ, and helpdesk. Many add AI phone agents, help centers, customer-account login for agents, or full support automation, so a store can cover the support tasks the main tools do not address.
The apps solve varied support jobs. Trusted Help Center & FAQ builds a help center. CallFlows - AI Phone Agent answers calls with AI, Wizybot CRM & AI Chatbot automates support and sales, Login as Customer lets agents access accounts, and Yuma AI automates support around the clock.
The 125 apps hold a 4.45-star average, and only 4 carry the Built for Shopify badge, so the badge is not a strong filter here. Wizybot CRM & AI Chatbot holds a 4.6-star rating across 142 reviews, and the rating and fit with your workflow guide the choice.
Key Features to Look for in a Support - Other App
Because only 4 of the 125 apps hold the Built for Shopify badge, lean on the rating and the review count. Match the tool to the exact support gap rather than expecting a badge to point the way.
Check the pricing model. 119 of the 125 apps offer a free plan or a free option, though AI support platforms can bill a high monthly fee. Read the full cost against your support volume, since AI automation is priced for stores with heavy demand.
Match the app to the gap. A store that wants a help center needs a tool such as Trusted Help Center & FAQ. A store that wants phone support needs a tool such as CallFlows. A store that wants agents to access accounts needs a tool such as Login as Customer.
How to Choose The Right Support - Other App
The right pick depends on the gap. For a help center with a top rating, Trusted Help Center & FAQ holds a 5-star rating across 82 reviews and carries the badge. For AI support and sales automation, Wizybot CRM & AI Chatbot holds a 4.6-star rating across 142 reviews.
For a store that wants an AI phone agent, CallFlows - AI Phone Agent holds a 5-star rating across 3 reviews. Because this is a catch-all with thin review counts on some tools, read each listing closely, test on a small scope, and confirm it works before you rely on it.